Care Inspectorate Wales (CIW) 2018-02-23T11:51:57+00:00


SASS part two – update

The Self-Assessment of Service Statement (SASS) part two is now live and must be completed by all CSSIW registered providers as a legal requirement. The SASS part two information will need to be completed online and providers will need an up-to-date version of Adobe Acrobat Reader to complete it.

The deadline to submit SASS part two is: 28 July 2017.

In preparation for the SASS part two launch all providers will receive a letter from CSSIW  in early-June 2017, there are a few things that you can organise ready to help you complete the online form:

  • Create or update your Quality of Care Review using the online template which can be found here and ensure it is ready to upload onto the SASS part two database.
  • Review and update your Statement of Purpose and ensure it is ready to upload onto the SASS part two database.
  • Review your policies and procedures and note their review dates.
  • Ensure you have risk assessments and other safety information to hand, highlighting what dates your services were checked (gas, electric, PAT testing, fire extinguishers etc.). This will be required for your SASS part two.
  • Ensure you know the date of your last environmental health check and the scoring you received for your food handling assessment.
  • Compile a list of your staff roles and whether they are part time, full time, permanent, temporary, volunteers or students.

Active offer

When completing your SASS part two online you will be asked if you are an active offer provider. This simply means providing a service in Welsh without someone having to ask for it. The Welsh language should be as visible as the English language:

  • It means creating a change in culture that takes the responsibility off the service user to ask for a service through the medium of Welsh.
  • Providing a tailor-made service that enables the individual to be assured that he/she is in control and fully understands the services being offered.
  • Making an ‘Active Offer’ means not making assumptions that all Welsh speakers speak English anyway. It ensures Welsh-speaking service users are treated with dignity and respect by asking them what their preferred language is and acting on it.
  • What is needed is a proactive approach that ensures language need is identified as an integral part of safe high-quality service provision.
  • Making an ‘Active Offer’ is also about creating the right environment where service users feel empowered and confident that their needs will be met.

 Examples of how you can provide information to service users bilingually include:

  • All Welsh-speaking staff in your organisation could wear a ‘Working Welsh’ or ‘Learning Welsh’ pin badge
  • Make sure that all signs are in Welsh and English and displayed with Welsh on the left, and English on the right and/or Welsh on top and English below.
  • All information which is public-facing should be bilingual.
  • Provide information to potential and current families on the level of bilingual provision within the setting.

Examples of characteristics of a service that provides an ‘Active Offer’ could include the points in the following table:

Wales PPA Workshops and Surgeries

Wales PPA are offering an opportunity for you as members to attend workshops and surgeries throughout Wales, so that we can support you through the process. Please see below some dates for your diaries:

West Wales

  • Saturday, 1st July 2017 (10.00am – 1.00pm): SASS part two Surgery

Venue: Wales PPA Swansea Office.

Please contact: 01792 781108 to make an appointment.


  • Monday, 26th June 2017 (6.00 – 7.30pm): What you need to do to comply with CSSIW SASS Part 2 and What is ‘quality of care’?

Venue: Conference Room, Llandrindod Wells School, Trefonnen, Llandrindod Wells LD1 5EP

Please book a place by email or phone

Email: or

Phone: 01686 622 969

These support sessions are also an ideal networking session, we will be providing refreshments (tea/coffee/sandwiches/nibbles)

South Wales

  • Monday, 19th June 2017: SASS Surgery (Slots available: 2.30 and 3pm)
  • Tuesday, 20th June 2017: SASS Surgery (Slots available: 1.30, 2.00, 2.30 and 3pm)
  • Wednesday, 21st June 2017: SASS Surgery (Slots available: 2.30 and 3pm)

Venue: Beechwood House, Beechwood Park, Christchurch Road, Newport NP19 8AJ

To book your slot contact Claire Bell on 01633 271528 / 07875 568038 or email

  • Wednesday, 28th June 2017: SASS Surgery (Slots available: 2.00 – 6.00pm

Venue: Heart of the Valleys Integrated Childrens Centre, Blaina, NP13 3BN

To book your slot contact Caroline Evans or Carolyn Key on 029 2045 1242 or email

North Wales

Please watch this space for further dates.

Further help with SASS part two is also available from:

Head Office: 029 2045 1242

Carolyn Key (Support Co-ordinator): 07790 460354

Caroline Evans (Engagement Worker): 07748 804894

We are also constantly updating the following document with your FAQ’s regarding SASS part two,  so please check here first before calling.

SASS part two: FAQ’s

Stay informed

Full details are available via:


SASS page:

SASS childcare page:

You will need to download and read the following documents:

Guidance: Completing Quality of Care Review

Quality of care review template

If you still need to complete SASS part 1, you will also find the following of interest:

Factsheet: SASS part 1

Guidance: SASS part 1

See also: Wales PPA archive

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